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Boot Camp requires a Mac with an Intel processor.
When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.
- Your Apple mouse, trackpad, or keyboard isn't working in Windows.
Force Touch isn't designed to work in Windows. - You don't hear audio from the built-in speakers of your Mac in Windows.
- The built-in microphone or camera of your Mac isn't recognized in Windows.
- One or more screen resolutions are unavailable for your display in Windows.
- You can't adjust the brightness of your built-in display in Windows.
- You have issues with Bluetooth or Wi-Fi in Windows.
- You get an alert that Apple Software Update has stopped working.
- You get a message that your PC has a driver or service that isn't ready for this version of Windows.
- Your Mac starts up to a black or blue screen after you install Windows.
If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.
Install the latest macOS updates
Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.
Format a USB flash drive
To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).
- Start your Mac from macOS.
- Plug the USB flash drive into your Mac.
- Open Disk Utility, which is in the Utilities folder of your Applications folder.
- Choose View > Show All Devices from the menu bar.
- From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
- Click the Erase button or tab.
- Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
- Click Erase to format the drive. When done, quit Disk Utility.
Download the Windows support software
After preparing your USB flash drive, complete these steps:
- Make sure that your Mac is connected to the Internet.
- Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
- From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
Learn what to do if you can't download or save the Windows support software.
Install the Windows support software
After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)
- Make sure that the USB flash drive is plugged into your Mac.
- Start up your Mac in Windows.
- From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
- Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
- After installation completes, click Finish, then click Yes when you're asked to restart your Mac.
Learn more
If you can't download or save the Windows support software:
- If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
- If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
- If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
- Make sure that your Mac meets the system requirements to install Windows using Boot Camp.
If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.
Windows comes with drivers for many devices, such as printers, displays, keyboards, and TVs. A driver is software that a device uses to work with your PC. Every device needs a driver to work with your PC. So, in many cases, you can plug in a device, and it’ll work automatically.
Windows can also download device software and info. This might include an app that the device manufacturer created to go with your device or info like the product name, manufacturer, and model number, to help you distinguish between similar devices.
Drivers are updated occasionally. Windows can update them automatically, or you can install the updated drivers yourself. It's important for you to have confidence in the updated drivers you install. Windows notifies you if it detects a suspicious or unsafe driver you shouldn't install.
Automatically get the latest drivers and software
Windows Update checks for updated drivers and software for your devices and install them automatically. Keeping Windows Update on is a good way to make sure your devices continues to work properly and you get the best experience with them.
Note: PCs running Windows RT 8.1 always automatically download and install drivers, apps, and info for your devices.
To check that automatic updating is on
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Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
Tap or click Update and recovery, and then tap or click Windows Update.
Tap or click Choose how updates get installed.
Under Important updates, choose Install updates automatically (recommended).
Installing drivers yourself
If your device came with a disc, it might contain software that installs a driver. Before you install a driver from a disc, check the info that comes with it to be sure it supports your current version of Windows.
You can also search for new drivers on the manufacturer's website. Driver updates are often available in the support section of their website. Download the latest driver for your device, and follow the installation instructions on the website. You can usually double-tap or double-click the downloaded file to install the driver on your PC.
If the driver you got from a disc or downloaded from a website doesn't install itself, you might need to install manually.
To manually install a driver
You must be signed in as an administrator to follow these steps.
Swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
Enter Device Manager in the search box, and tap or click Device Manager.
In the list of hardware categories, double-tap or double-click the category your device is in and then double-tap or double-click the device you want. For example, to see your video card, tap or click Display adapters, and then double-tap or double-click the video card name.
Tap or click the Driver tab, tap or click Update Driver, and then follow the instructions. You might be asked for an admin password or to confirm your choice.
Notifications telling you about unsafe drivers
Occasionally, you might see a notification that a driver is unsigned, has been changed since it was signed, or can't be installed by Windows. We recommend that you don't install unsigned or changed drivers.
A digitally signed driver includes a digital signature, which is an electronic security mark that indicates the publisher of software and whether someone has tampered with it since it was signed. If a driver has been signed by a publisher that has verified its identity with a certification authority, you can be confident that the driver comes from that publisher and hasn't been changed.
If you see any of the following notifications when you're installing a driver, you should stop the installation and go to your device manufacturer's website to get a digitally signed driver for your device.
Windows can't verify the publisher of this driver software
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The driver doesn't have a digital signature or has been signed with a digital signature that wasn't verified by a certification authority. You should only install this driver if you got it from the manufacturer's disc or from your system administrator.
This driver hasn't been signed
The driver hasn't been digitally signed by a verified publisher. The driver might have been changed to include malware that could harm your PC or steal info. In rare cases, legitimate publishers do change drivers after they've been digitally signed, but you should only install an unsigned driver if you got it from a device manufacturer's disc.
Unfortunately, there's no trustworthy source of info that indicates who has published an unsigned driver. Anyone can change the contents of an unsigned driver, and there's no way to know why it was changed. Most manufacturers now digitally sign the drivers they create before releasing them to the public.
Windows requires a digitally signed driver
A driver that lacks a valid digital signature, or has a signature that was changed after it was signed, can't be installed on 64-bit versions of Windows. You'll only see this notification if you have a 64-bit version of Windows and try to install such a driver on it.